At An-Nikah.com, we are committed to maintaining a safe, secure, and respectful environment for all users. To uphold the integrity of our matrimonial platform, we provide a "Report Misuse" feature that empowers users to alert us about inappropriate or unethical behavior. Below is a comprehensive outline of our policy, misuse categories, reporting procedures, and resolution process.
Misuse refers to any activity or behavior that violates the Terms of Service or disrupts the safe and respectful user experience we strive to maintain.
Examples of misuse include, but are not limited to:
1. Fake Profiles: Creating accounts with false, incomplete, or misleading information, such as fake photos or incorrect personal details.
2. Harassment: Sending abusive, vulgar, or threatening messages to other users.
3. Fraudulent Activities: Scams aimed at deceiving users for financial gain or personal information (e.g., phishing or impersonation).
4. Inappropriate Content: Uploading or sharing obscene photos, videos, or language that violates community standards.
5. Spamming: Sending unsolicited promotional content or repetitive messages.
6. Misrepresentation: Misleading other users about marital status, employment, religion, or other critical profile details.
7. Unsolicited Promotions: Advertising unrelated products, services, or websites without prior permission.
We take misuse reports seriously and encourage users to report any suspicious or inappropriate activity. Below is the step-by-step process:
If you notice any inappropriate behavior or misuse, locate the "Report Misuse" option:
1. On the user’s profile.
2. In the messaging interface for suspicious messages.
Choose the type of misuse from the following categories:
1. Fake Profile
2. Harassment
3. Fraudulent Activity
4. Inappropriate Content
5. Spamming
6. Other (Specify)
Complete the reporting form with:
1. A description of the issue.
2. Screenshots of inappropriate messages, content, or any supporting evidence.
3. Details about your interaction with the reported user.
Submit the report through the platform. You will receive a confirmation email acknowledging your report.
Our moderation team investigates every report thoroughly to ensure appropriate actions are taken.
If required, we may contact you for further clarification or additional evidence.
1. Warning: A formal warning is issued to the offending user.
2. Suspension: Temporary suspension of the user’s account.
3. Account Termination: Permanent ban for severe or repeated violations.
You will be notified about the outcome of the investigation once resolved.
Misleading photos, information, or marital status.
Impersonation of another individual.
Repeated offensive messages or unwelcome advances.
Use of vulgar, obscene, or abusive language.
Requests for money under false pretenses.
Sharing links to phishing sites.
Uploading explicit photos or videos.
Sharing indecent proposals or conversations.
Sending bulk unsolicited messages.
Repeated promotions of external services.
False claims about personal details such as employment, education, or religion.
When misuse is confirmed, we take the following steps:
1. First Violation: Issue a warning to the offending user.
2. Repeated Violations: Suspend or permanently ban the user’s account.
3. Serious Offenses: Immediate termination of the account and possible legal action if required.
We prioritize user privacy when handling misuse reports:
Your identity and details will remain confidential and will not be disclosed to the reported user.
The investigation process ensures fairness and adherence to platform policies.
Submitting false or malicious reports is a violation of our policy and may result in suspension of your account. Ensure all reports are made in good faith and with evidence.
If you need assistance with reporting misuse or have any concerns, reach out to our support team:
📧 Email: contact@an-nikah.com
📞 Phone: +91-6388-779380
🏠 Address: Water Works Rd, Old Labour Colony, Lucknow, Uttar Pradesh 226004
